Course Syllabus

• Module 1: History
• Module 2: Case Study and Use Case
• Module 3: Overview
• Module 4: 7 Key Habits
• Module 5: The Loop
• Module 6: User Research
• Module 7: MAKE
• Module 8: User Feedback
• Module 9: Applications
• Module 10: Logistics
• Practice 1 – Listening
• Practice 2 – How Might We (HMW) Statements
• Practice 3 – Storyboarding
• Practice 4 – Crafting Hills
• Practice 5 – Prototyping
• Practice 6 – User Feedback