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CLOUD COMPUTING INTRODUCTION:               

  • Introduction
  • Evolution of Cloud Computing
  • Comparison with other computing technologies
  • Characteristics of Cloud computing
  • Advantages and Disadvantages
  • Classification of Cloud Services
  • PAAS(Platform As A Service)
  • SAAS(Software As A Service)
  • IAAS(Infrastructure As A Service)

IDENTITY CONFORMATION:

  • CRM functionalities, Products of SF, Login to SF page
  • Sales Architecture, Accounts, Contacts, Lead, Cases

CUSTOMIZATION:

  • Create Custom Profiles and Users           
  • Custom Objects & Custom Fields & Custom Tabs
  • Customizing Relationships, Formula fields and Rollup summary fields
  • Define Dependent Picklists
  • Customize page Layouts , Records Types
  • Customize Standards related lists
  • Learn About Record Types & Business  Processes
  • Use Field Level Security

SECURITY & ACCESS:

  • Set Organization-Wide Defaults
  • Role Hierarchy, Public Groups, Queues, Permission Sets
  • Sharing Rules                    

WORKFLOW:

  • Define Workflow
  • Set up workflow rules
  • Setup workflow tasks & Email Alerts & Field Updates
  • Time dependant workflows

APPROVAL PROCESS:

  • Plan Approaches using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals

INTRODUCTION TO APEX  : APEX LANGUAGE FUNDAMENTALS:

  • Data Types(Primitive Data Types, sObject Types)
  • Writing Anonymous Blocks with Apex Datatypes
  • Use DML Statements
  • Sample Programs using the above concepts

RETRIEVING RECORDS FROM THE DATABASE:

  • sObject Relationships
  • SOQL, SOSL, Apex Sharing
  • Sample programs using the above concepts

COLLECTIONS:

  • Types of Collections
  • Creating an Apex Class
  • Calling a Class Method
  • Alternative Apex Class Creation

TRIGGERS:

  • Trigger Events, Trigger Syntax, Trigger Context Variables
  • Context Variable Considerations, Bulk Triggers
  • Sample Programs using above concepts(using maps and sets in the Bulk Triggers)
  • Order of Execution
  • Governor Limits

DEPLOYMENT (TESTING APEX):

  • Development overview (Understanding Testing in Apex)
  • Annotations
  • Testing Examples
  • Sample programs using the above concept

BATCH APEX & DEBUGGING APEX & APEX SCHEDULER DEPLOYING:

  • By using Changes Sets
  • By using Force.com IDE tool
  • By using Force.com Migration tool kit

CASE & LEAD MANAGEMENT:

  • Web to cases
  • Web to Leads
  • Case Assignment rules

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