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We at Softlogic realize the importance of having only top quality trainers as it is they who make the training a success. We do realize that as each of us has different fingerprints, so also each of us have different attitudes, skills, perceptions and motivating factors, which make a common system difficult to follow. Our trainers outshine in multitasking and create EXCELLENCE in each and every Individual. |
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We at Softlogic realize the importance of having only top quality trainers as it is they who make the training a success. We do realize that as each of us has different fingerprints, so also each of us have different attitudes, skills, perceptions and motivating factors, which make a common system difficult to follow. Our trainers outshine in multitasking and create EXCELLENCE in each and every Individual. |
Our trainers are pacesetters. A very practical, result-guaranteed training entitles employees absolute mastery over the nitty-gritty of call-center skills. Skill, attitude and knowledge are refined, developed to completion making one personally and professionally grow with us . Our trainers ensure competency through cradle to grave performance tracking and promptly updated modules. |
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We at Softlogic realize the importance of having only top quality trainers as it is they who make the training a success. We do realize that as each of us has different fingerprints, so also each of us have different attitudes, skills, perceptions and motivating factors, which make a common system difficult to follow. Our trainers outshine in multitasking and create EXCELLENCE in each and every Individual. |
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Customer Support Strategies |
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Accent Neutralization |
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Business English (Spoken and Written) |
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Cross-Cultural Sensitization |
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Accent Comprehension |
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Technical Writing/Documentation |
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Emailing and Instant Messaging |
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Intra-Organizational Interaction |
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Sales and Negotiation |
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Technical Information Transfer |
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Reporting |
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Business Presentation |
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Time Management |
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Team Work |
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Audio / Videos |
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Syndicate Presentations |
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Case Studies |
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Quiz |
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Debates |
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Role – Plays, Mock sessions and |
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Practical dialing through on the Job coaching |
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